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Your Trusted Partner for Business Growth   Smart Operations   Global Support   Process Management  

Outsourcing & BPO Solutions

We help organizations simplify operations and manage processes efficiently through strategic outsourcing solutions.

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Trust

We treat your business like our own, giving reliable service that keeps your customers happy.

Experience

Our team understands your industry—whether it’s banking, healthcare, retail, travel, or more.

Support

We help your customers every day with calls, chats, emails, billing, and everyday questions

Solutions

From taking orders to solving problems, we handle the work so you can focus on growth.

About GSI Infinity Solutions

Your Reliable BPO & Outsourcing Partner

We collaborate with national and international businesses, helping them streamline processes, manage operations, and focus on growth through strategic partnerships.

Why Choose GSI Infinity Solutions

Experienced Team

Our team ensures smooth, reliable support for businesses.

Global Presence

We work with partners in India and internationally.

Scalable Solutions

Solutions that fit all business sizes and needs.

Trust & Transparency

We build strong partnerships with honesty and clarity.

Our Growing Partner Network

Companies Trust GSI Infinity Solutions
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Business Partners Worldwide
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Countries We Operate In
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WHAT WE OFFER

Support That Scales with You

Finance & Banking

  • Customer service (account & loan)
  • Fraud detection & risk management
  • Data entry & reconciliation
  • Claims processing
  • KYC/AML support

Healthcare Medical

  • Patient support & appointment scheduling
  • Insurance claims processing
  • EMR data management
  • Telehealth support services
  • Medical billing & coding

E-commerce & Retail

  • Customer support (voice/chat/email)
  • Returns & refunds coordination
  • Product catalog management
  • Order processing & tracking
  • Inventory & vendor support

Telecom

  • Customer onboarding & SIM activation
  • Retention & upselling services
  • Billing & payment processing
  • Network Issue Resolution
  • Technical support

Travel & Hospitality

  • Back-office operations (ticketing, invoicing)
  • Customer assistance (flights, hotels)
  • Booking/reservation handling
  • Loyalty program management
  • Cancellation/refund services

Logistics & Supply Chain

  • Shipment tracking support
  • Customer issue resolution
  • Vendor communication
  • Warehouse data entry
  • Order verification

Real Estate & Property Management

  • Tenant support & documentation
  • CRM database management
  • Property listing services
  • Appointment setting
  • Lead follow-ups

Insurance

  • Customer support & policy queries
  • Underwriting assistance
  • Renewal notifications
  • Claims data entry
  • Fraud checks

IT & Software

  • Licensing & user provisioning
  • Software support (L1/L2)
  • Technical helpdesk
  • QA/testing support
  • Data processing

Background Verification

  • Nationwide online county records retrievals
  • County criminal & civil records search
  • Federal criminal & civil record search
  • Customized case reporting style
  • Nationwide liens & judgments

We Streamline Your Business — Step by Step

Our Esteemed Partners

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Stories of Growth & Collaboration

Real reviews from employees and partners who grew with us

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Partners Insights

GSI Infinity Solutions streamlined our customer support and sales operations. Their team is responsive, professional, and deeply committed to results. We’ve seen a 30% boost in customer satisfaction.
Rajesh
RajeshDirector
Working with GSI Infinity Solutions has been a game-changer for our outbound sales campaigns. Their consistency and strategic approach helped us scale faster.
Ananya Kapoor
Ananya KapoorHead of Sales
From data entry to live chat support, GSI Infinity Solutions has handled everything with excellence. Their flexibility and turnaround time are impressive.
Imran Sheikh
Imran SheikhCEO
I'm impressed with the exceptional support provided by GSI Infinity Solutions in our Yes Bank credit card sales process. Their team demonstrated a deep understanding of our requirements, and their proactive approach ensured seamless execution. Their dedication to delivering high-quality results has been outstanding, and I appreciate their collaborative mindset. GSI Infinity Solutions has been a valuable partner in driving our sales growth.
Gervase MarianSr. Manager, Yes Bank
GSI Infinity Solutions stands out for their exceptional work quality and reliability. Their team is professional, responsive, and dedicated to delivering results that exceed expectations. They've been instrumental in helping us achieve our business objectives, and I appreciate their collaborative approach.
Joshi ThomasRegional Head, IndusInd Bank
I'm delighted to recomend GSI Infinity Solutions. Their team has been instrumental in providing exceptional support to HDFC Bank showcasing a deep understanding of our business needs. Their professionalism, timely delivery, and proactive approach have made them a valued partner. I look forward to continued collaboration and growth.
Neeraj AgarwalSr Manager HDFC Bank
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