End-to-End BPO & Business Support Solutions
At GSI Infinity Solutions, we provide a wide range of business process outsourcing (BPO) services tailored to support your operations, streamline communication, and deliver consistent customer satisfaction. From inbound and outbound calling to banking and technical support, we work as an extension of your team.
WHAT WE OFFER
Finance & Banking
- Customer service (account & loan)
- Fraud detection & risk management
- Data entry & reconciliation
- Claims processing
- KYC/AML support
Healthcare Medical
- Patient support & appointment scheduling
- Insurance claims processing
- EMR data management
- Telehealth support services
- Medical billing & coding
E-commerce & Retail
- Customer support (voice/chat/email)
- Returns & refunds coordination
- Product catalog management
- Order processing & tracking
- Inventory & vendor support
Telecom
- Customer onboarding & SIM activation
- Retention & upselling services
- Billing & payment processing
- Network Issue Resolution
- Technical support
Travel & Hospitality
- Back-office operations (ticketing, invoicing)
- Customer assistance (flights, hotels)
- Booking/reservation handling
- Loyalty program management
- Cancellation/refund services
Logistics & Supply Chain
- Shipment tracking support
- Customer issue resolution
- Vendor communication
- Warehouse data entry
- Order verification
Real Estate & Property Management
- Tenant support & documentation
- CRM database management
- Property listing services
- Appointment setting
- Lead follow-ups
Insurance
- Customer support & policy queries
- Underwriting assistance
- Renewal notifications
- Claims data entry
- Fraud checks
IT & Software
- Licensing & user provisioning
- Software support (L1/L2)
- Technical helpdesk
- QA/testing support
- Data processing
Background Verification
- Nationwide online county records retrievals
- County criminal & civil records search
- Federal criminal & civil record search
- Customized case reporting style
- Nationwide liens & judgments
Our Esteemed Partners
Why Choose GSI Infinity Solutions
Experienced Team
Our team ensures smooth, reliable support for businesses.
Global Presence
We work with partners in India and internationally.
Scalable Solutions
Solutions that fit all business sizes and needs.
Trust & Transparency
We build strong partnerships with honesty and clarity.
Areas of Partnership
Finance & Banking
We help banks and financial institutions deliver smooth, secure, and responsive services. From handling customer queries to processing loans, verifying KYC, detecting fraud, and reconciling financial data — our trained professionals ensure compliance, accuracy, and customer satisfaction every step of the way.
Healthcare
Our healthcare support services ease the administrative load so providers can focus on patient care. We handle billing, coding, insurance claims, appointment scheduling, EMR management, and telehealth support—always ensuring confidentiality, accuracy, and a patient-first approach.
E-commerce & Retail
We power online and offline retail businesses by streamlining order processing, customer support, and product catalog management. From resolving returns to updating inventories, we ensure your buyers enjoy a smooth and engaging shopping experience every time.
Telecom
We assist telecom companies in improving user experience with reliable onboarding, SIM activation, technical support, billing management, and retention strategies. Our services reduce churn, boost satisfaction, and ensure quick resolutions to customer concerns.
Travel & Hospitality
Our travel and hospitality solutions simplify bookings, handle customer concerns, manage loyalty programs, and provide end-to-end support for cancellations and invoicing. We ensure travelers have stress-free journeys and memorable experiences through every interaction.
Logistics & Supply Chain
We help logistics businesses stay on track by managing shipment updates, verifying orders, coordinating with vendors, and resolving delivery issues. With accurate warehouse data handling and responsive support, we optimize your supply chain operations.
Real Estate & Property Management
We support real estate firms with qualified lead follow-ups, tenant assistance, and appointment coordination. From managing CRM databases to updating listings, we streamline your operations so you can focus on closing more deals.
Insurance
Our specialized insurance process support includes claims data entry, policyholder assistance, underwriting aid, and renewal notifications. We also perform detailed fraud checks to help insurers manage risk while delivering excellent customer service.
IT & Software
We provide expert IT support for software companies and internal teams. Whether it’s helpdesk services, Level 1/2 tech support, QA, licensing, or data processing—our tech professionals deliver efficient and scalable solutions that meet your digital needs.
Background Verification
We offer end-to-end background screening services, including criminal/civil record searches, lien checks, and federal-level verifications. With customizable reports and nationwide coverage, we help businesses hire with confidence and protect their reputation.
MAKE AN APPOINTMENT
Schedule your consultation effortlessly—book now and take the first step toward a smarter business partnership.